rmh.work@icloud.com
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20+ years of life-centered outcomes through learning, strategy & creativity.
Services
Design
Transformation & Service DesignStorytelling & Visual Design Facilitation & Co-DesignProduct & UX/UI Design Editorial & Digital Brand Systems
Research
UXR | User Experience ResearchMixed Methods | Quant | QualEthnographic ResearchContinuous DiscoveryAI-Driven Research
Strategy
Artificial Intelligence Strategy & ConsultancyEmployee (EX) & Customer Experience (CX)
Speculative, Innovation & ForesightHuman Centered Design | HCD
Product & Brand Strategy
Education
Life-Centered Process for PeopleRedemptive Bussines
Instructional Design
Upskilling RoadmapBootcampsFacilitation
Sectors
Civic, Government & HealthcareEarth Observation & GeospatialFood, Logistics & Supply Chain
Faith Based, Non Profit & NGO
Real State & Financial ServicesMission-Driven & Space-TechSustainability & CultureTech & Innovation
Recommendations
“He can go from the details of smallest interaction on a screen to the high level and strategic thinking that goes into creating holistic, ecosystem level solutions for immensely complex problems. He crafts narratives that align teams, bridge gaps between disciplines, and help everyone, whether in engineering, product, go-to-market, or leadership-see the bigger picture and make better decisions. ”
Dana Montenegro | Chief Design Officer Maxar Intelligence | Wovenware AI | Fjord | Accenture
“Not only is Ricardo an effective, professional communicator and contributor, he is a joy to work with. He has a positive attitude and friendly disposition that is so rarely found in high-performing individuals”
Manuel Gonzalez-Rivero | Director of Data Science and Artificial Intelligence The Aerospace Corporation
Experience
Strategic & Service Designer | UXR | Staff UX
Maxar Intelligence ↗
June 2023 – April 2025
Remote & San Juan, PR
Research, Strategy & Design for next-gen suite geospatial products. UXR | HCD, AI-driven discovery.
Enabled user research and strategic design to drive innovation, optimization, and transformation across customer platforms, geospatial products, and services.
Senior UX & Interaction Designer
Wovenware ↗
November 2022 - November 2023
Remote & San Juan, PR
Developed holistic solutions in service design, artificial intelligence, software engineering, and innovation.
Design Professor
UAGM ↗
August 2009 - May 2022
Remote & PR
Advanced design education through foundational & interdisciplinary courses that foster innovation, social impact, and entrepreneurship.
Founder
Transcendental ↗
March 2019 – Present
Remote & San Juan, PR
Advancing service innovation through strategic transformation and life-centered design.
Visual Artist
Ricardo Morales-Hernández Studio ↗
1995– Present
Narrating a personal, political and cosmic history. Using analog, digital & biological media.
Education
Donau-Universität Krems*
Media Art Histories
Grant Recipient
Reformed Theological Seminary*
Theology
Theological Studies
Universidad de Puerto Rico
Social Sciences
Certifications:
University of Michigan | User Experiecne Research
UX Design Professional | Google
UX for AI | Microsoft
